Frequently Asked Questions
Everything you need to know about Scabal’s premium tailoring, heritage fabrics, and online shopping experience.
What makes Scabal fabrics unique?
Since 1938, Scabal has been at the forefront of fabric innovation. We use only the finest raw materials, including ultra-fine wool, silk, and cashmere, woven at our own heritage mill in Huddersfield, England, to ensure unparalleled quality and durability.
How do I ensure I select the correct size for my garment?
Each product page features a detailed size guide with specific measurements. For our ready-to-wear collections, we recommend comparing these measurements against a well-fitting garment you currently own. For custom inquiries, please contact our concierge service.
What is your international shipping policy?
Scabal offers worldwide shipping via premium couriers. Delivery times vary by destination, typically ranging from 3 to 7 business days. Please note that international orders may be subject to local import duties and taxes.
Can I return or exchange my purchase?
We accept returns on all unworn, unwashed, and unaltered ready-to-wear items within 14 days of delivery. All original tags and packaging must be intact. Please note that bespoke or made-to-measure items are non-returnable.
Which payment methods do you accept?
The Scabal Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway to ensure your data remains protected.
Does Scabal offer alterations for online purchases?
While we do not offer remote alterations, you can bring your online purchase to any of our flagship Scabal stores globally for professional fitting and adjustment services at an additional cost.